Vip.Com Again Released Statement Apologizing For Fake Products

Products suspected of selling fake Moutai wine are still fermented.

Prior to this, the China Consumers' Association issued a letter of persuasion to vip.com, dissatisfied with its announced solution.

On the evening of January 9th, vip.com apologized again, explaining that it was not necessary to announce the information of the supplier concerned at any time. It was a requirement for criminal investigation by public security organs, and the sale of all liquor products had been suspended.

In the evening,

(hereinafter referred to as "China Consumers Association") also issued a notice on the official website, saying that it had received a reply from vip.com yesterday at 5 p.m., and will continue to pay attention to this progress.

Earlier, consumers complained that vip.com's "famous liquor special offer special" sales of flying Moutai 500ml (53 degrees) is a fake.

After vip.com's identification of some of the recovered products, it was found that it was adulterated with fake Moutai wine.

Vip.com also announced the specific solution, and refund the refund to 903 consumers who buy related products.

But for the solution announced by vip.com, in January 5th, the China Consumer Association issued a letter of persuasion to vip.com, saying that the solution still had three major problems: 1, whether there was any quality problem in the Moutai liquor, whether it should have a comprehensive objective and fair test and publicize the results, and stressed that the sale of the liquor was "harmless and harmless" without the overall inspection, and could not relieve consumers' concerns about this problem; 2, vip.com should publish the real information of the supplier concerned.

The counterfeit goods supplied by suppliers may be purchased through other channels; 3.

Other goods supplied by this supplier should be listed in the same field.

Vip.com said that, first of all, the recovery and detection of fake Moutai wine products was conducted under the supervision of the Liwan District food and Drug Administration of Guangzhou, and the inspection of Guangdong liquor testing center with corresponding qualifications was conducted according to law. The test results were as follows: the samples were in conformity with the quality standard requirements of GB /T18356-2007 "Guizhou 204.630,2.40,1.19% (Moutai)", which is commonly known as "innocuous and harmless". The authenticity of the identification result is: it is not consistent with the same commodity (that is, usually understood "fake").

In addition, regarding the request of the China Consumer Association to publish supplier information, vip.com said that it is not convenient for the public to publish relevant information of suppliers.

"We reported to the public security organ on 18 December, and the relevant supplier information has been provided to the police and relevant departments for the first time.

The public security organs have accepted and filed cases according to law.

Up to now, the police have taken criminal detention compulsory measures to some suspects.

In view of the fact that the case is being investigated at the stage of criminal investigation and involves tracing the source of counterfeiting, the information is not disclosed to the public at the moment, according to the requirements of the police.

The statement pointed out.

As for other commodities offered in the same field, vip.com said that it had received a small number of consumers' queries about other parts of the same field, and had taken preventive measures against the goods, giving consumers a refund of goods and ten times the value of the goods.

At present, this compensation has basically been put in place.

After this incident, vip.com stressed that the sale of all liquor products has been suspended, and the comprehensive review of the procurement and supply chain of the company's products and the qualification of suppliers has been completed again.

For the three questions raised by China Consumers Association, today, vip.com once again issued a statement apologizing: "before the handling of this matter, the company's attitude is not sincere enough, and we apologize for this.

Vip.com has an unshirkable responsibility. Next, we will continue to earnestly safeguard consumer rights and interests, and actively cooperate with the police and relevant departments as soon as possible to complete the proper handling of this matter.

In view of the main progress of the incident and the problems mentioned in the letter from China Consumer Association, vip.com explained it.