Xinjiang November Clothing Shoes And Hats Complaint Climbing

In December 24th, the reporter learned from the industrial and commercial administration of the autonomous region that the 12315 complaints and command center of the industrial and commercial bureau of the autonomous region informed the hot issues of commodity complaints in November in accordance with the relevant regulations.

The staff of the 12315 complaints and command center of the industrial and commercial administration of the autonomous region said that timely notification to consumers about hot topics of commodity complaints can help consumers to consume rationally.

Because each month's hot spot complaints are based on specific figures for scientific analysis.

Such a conclusion can guide consumers to consume correctly and avoid being deceived.

In November this year, after careful analysis, the staff summed up two hot issues of commodity complaints, namely dry cleaning service and clothing shoes and hats sales.

After the sharp increase in dry cleaning service complaints, business in the dry cleaning industry was unusually hot.

Consumers often wash and wear the winter clothes that have been stored for more than half a year.

In November, complaints of dry cleaning services surged to 172, two times the number of complaints last month.

The main reasons for the increase in complaints are: first, business is more than quality.

Some businessmen have neglected the quality of washing because of their much more door-to-door business.

Two, do not look at the logo, self assertion.

Some businessmen think that they are well-informed in a few years, washing their clothes without careful reading, making many clothes with special washing requirements washed, resulting in damage to consumers' rights and interests.

Three, do not open bills, complaints are difficult.

This happens mostly in some laundry nearby. Consumers think they are all old customers. They do not ask for bills when they are washing clothes, so that when a dispute occurs, businesses do not acknowledge accounts, and consumers are unable to obtain evidence.

In addition, due to the difficulties in the identification of dry cleaning disputes, the difficulty in obtaining evidence, and the lack of specific legal provisions, if the evidence of consumers is insufficient, mediation will be more difficult.

Clothing shoes and hats complain that the rise of winter temperatures has led to the consumption of clothing and footwear. At the same time, the quality of products has also been raised in the severe winter season. The number of complaints about clothing and shoes has also increased significantly.

In November, there were 519 complaints of clothing and footwear, an increase of 106 from last month, accounting for 22.97% of the total complaints of commodities in November.

Complaints mainly focus on: first, the poor quality of products.

There are many complaints about clothing opening, pilling, shrinkage and decolorization, and the quality problems of footwear products are mainly focused on problems such as opening glue, breaking the bottom and decoloring.

Two, false discount.

With the increasingly fierce market competition, many businesses will attract consumers in a big discount, but some of them will also be deceiving. Some businesses will increase the original price and offer discounts, so that consumers will be happy and lose heart.

Three, the phenomenon of "naming famous brand" often occurs.

Some businesses deliberately sell some rough products on famous trademarks for profit, or sell some brands, names and similar trademarks similar to those of famous trademarks, so as to achieve the purpose of increasing sales.