Defects In Clothing Design &Nbsp; Consumer Association Mediation Gets Three Party Satisfaction.

2011/4/6 9:07:00 57

Clothing Design Defects Consumer Association Men'S Clothing

Recently, the Houma Consumers Association successfully mediate together for buying "

Design defect

"Clothing disputes arising from consumer complaints, the respondent, the supplier" three party "satisfaction.

In March 2nd, Ms. Du bought the two floor of a shopping center in Houma.

Men's clothing

One, the payment of 503 yuan, his lover wore for half a month, the sleeves were fuzzed, considered to be quality problems, requiring shopping centers to replace or return goods, and many consultations failed, and then to Houma city.

Consumers' Association

Complaint.

The staff members of the consumers' Association examined and tried to dress carefully, and found that there was no quality problem in the fabric. However, the design of this garment was defective, and the decorative zipper on the pocket should not be exposed. This is the main reason for the wear and tear of the wool.

The staff took the contract to the consumer association and studied the consumer protection law, so that they could understand the obligations of the operator and discuss the way of dress handling. The staff of the association thought that the clothes were put on for a period of time before they could discover the design defects and returned the goods according to the depreciation returns.

The shopping center comrades accepted the mediation happily, reached an agreement, agreed to give the complainant a refund of 30% depreciation, the two sides were satisfied, shook hands, and the dispute was resolved.

In March 30th, the shopping center gave feedback to the Consumer Association, and the supplier corrected the defects of the dress design and made it more perfect.