Clothing And Footwear Consumer Complaints Remain High In The First Half Of 2010 In Shenyang

In the first half of this year, Shenyang

From the Consumers Association of Shenyang, the total number of consumer complaints received in the first half of this year increased by 6.21% compared with the same period last year, and the economic losses were reduced by 16.92%.

Among all the complaints, the most complaints were catering, bathing and Cosmetology, accounting for 23.95%, and clothing, shoes and hats and food complaints were more than 10%.

It is understood that the hot issues of consumer complaints are mainly

At the same time, clothing and footwear complaints remain high, including clothing complaints 78, footwear complaints 56.

Consumers are most concerned with quality problems, such as cracking and breakage of clothing in a short period of time.

Once the dispute arises between the two sides, quality appraisal must be carried out, and the high cost often leads consumers to give up and admit their bad luck.

Complaints about pharmaceuticals, health products and medical devices increased, an increase of 36.9% over the same period last year.

According to the Consumer Association survey, victims of such cases are mostly middle-aged and elderly consumers.

In addition, real estate disputes and mobile phone problems remain hot topics.

Shenyang consumer association responsible person said that the proportion of quality complaints in the first half of this year decreased by 5%.

The quality complaints of household appliances and mobile phones and other consumer goods have dropped significantly, mainly due to the intensification of market competition. Businesses are paying more and more attention to the influence of their brands, and have made great efforts in the quality of products.

However, complaints arising from security problems rose sharply, an increase of 100% over the same period last year.

Complaints about express goods also increased significantly.

Many consumers reflect the goods "wrong board" for mail order goods; some of the mail order goods are poor in quality or even inferior.