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Adidas Adidas Multi Platform Complaints, Consumers Expect Brand Response

2019/6/14 13:00:00 35

AdidasSports

It can be seen that on the black cat complaint platform, "the soles are seriously uneven, sprain, poor workmanship, explosive slurry, glue, split skin, serious coloration, down jacket balloons, customer service shirk responsibility not to fulfill the three package obligation......"

As a complaint keyword for users, most complaints are "processed" and only a few complaints have been answered.

In addition, we can see that even though the brand approval rate reaches 100%, the brand satisfaction and service attitude of the Adidas official flagship store are relatively low, and consumers are being Tucao from time to time in the Adidas's official flagship store's page.

From the comment area, Adidas Adidas has many quality problems. Poor workmanship and grinding feet become the biggest tucking points for consumers.

Not only that, on other shopping platforms, Adidas Adidas also has many problems, mainly concentrated in poor product quality, and even fake goods, and customer service attitude is poor, no after-sales service.

Adidas also has problems on other platforms. Adidas also has problems on other platforms.

Coincidentally, micro-blog can also see a lot of consumers' dissatisfaction with Adidas Adidas products.

To sum up, Adidas Adidas not only has the problem of product quality, but also does not do well in after-sales service. If the brand continues to ignore these problems, I am afraid that many loyal consumers will lose.

So, what traps should we pay attention to before consumption?

What are the inductions and scams that induce consumers?

The black cat complaint platform helps you avoid these consumption barriers and protect your reasonable complaint needs.

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