The First Secret Of Workplace Communication Is To Listen Attentively.
Listen attentively.
Listeners must adjust their speech and nonverbal behavior at any time with the change of the speaker's verbal and nonverbal behavior. Follow the speaker in the same rhythm to reflect the listener's attention and listening.
Put yourself in your shoes.
Listeners should not only understand what the speaker has expressed through speech and behavior, but also listen to the overtones, and listen to the omission and unexpressed content in the conversation.
Appropriate participation and response.
When you pour out your listener and wait for a response, you can take some small skills to encourage each other.
For example, nod your head, open your hand, use affirmative phrases like "HMM." and "repeat".
We need good communication to survive in the workplace.
ability
Smooth communication can improve work efficiency and improve our interpersonal relationship.
If communication is not smooth, even if the idea is closer, it is difficult to reach a consistent view and approach each other's distance.
Therefore, we must attach importance to people.
Communicate
Importance.
A person who is good at communicating with others is also a good person.
Listen for
People.
In communication, to understand each other's thoughts, we must first learn to listen.
People always want to be understood and supported. Therefore, listening attentively is easier to get the favor of others, and will also receive more respect and understanding when they express their opinions later.
Wayne is generally recognized as a popular person. He is often invited to parties, golf and tennis, or a spokesman for the press conference.
One night, Wayne and his friend Robin went to a friend's house for a party.
Robin found Wayne and a girl with amazing beauty in the corner chatting. The girl almost talked all the time. Wayne seemed to say nothing but smiled and nodded occasionally.
They talked for hours and then left together after the party ended.
On the second day, Robin asked Wayne, jealously, "I saw you last night at the party with the most charming girl. She was completely fascinated by you.
How did you do that?
"Very simple."
Wayne said, "Mrs. Stuson introduced me to Qiao An. I just said to her, 'how did you get your skin done? How did you do it? Where did you go? Acapulco or Hawaii?
Hawaii.
She said that Hawaii will always be picturesque.
Can you tell me everything? I said.
Of course, she answered.
We found a quiet corner, and she talked about Hawaii for the rest of the time.
This morning, Joanne called me and said she liked me to talk with her.
She said she would like to see me again because I am the most interesting chatting partner.
But honestly, I didn't say a few words all night.
Wayne can get the favor of beautiful women not because he is eloquent and exaggerate, but because he is good at listening.
One of the mistakes we often make in the workplace is that we like to express our views too much, emphasize our own opinions and ignore others' feelings and opinions, which is very easy to lead to communication difficulties and difficult to solve problems.
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