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Strive To Learn How To Enhance Customer Satisfaction.

2015/6/17 10:57:00 41

ClothingBusinessSatisfaction

With the improvement of material and spiritual conditions, customers' demands for respect are higher and higher.

Respecting customers is not only the most basic courtesy of shop staff, but also an important embodiment of the special status and status of "customer is God".

On the one hand, the salesperson should set up the concept of "customer centered" and serve the customers in the work, so as to have a dignified appearance, a comprehensive knowledge of commodities, and good communication with customers.

On the other hand, the shop must formulate customer service regulations, and it can not infringe customer rights in any way or reason.

In short, no matter what happens, staff should bear in mind the first aim of customer satisfaction, and do everything they can to satisfy the needs of customers.

  

network marketing

Based on traditional marketing, it is a new marketing mode based on computer technology and Internet platform.

The mode of store operation in China is still traditional.

Channel marketing

Mode, with the development of network economy, shops should build their own network platform, carry out network marketing, accept customers' choice of products, accept orders, receive payments and provide delivery services on the Internet, and store physical marketing with virtual network marketing can better expand sales and increase profit sources.

In the face of increasing market competition, shops only pay constant attention.

customer

To serve customers and cultivate customers, we can further develop and grow in an invincible position.

Through process marketing, we should establish close links with customers, enhance customer dependence on stores, create a good image of products in customer's mind through product marketing, enhance the brand value of stores, let customers feel a good shopping atmosphere through environmental marketing, and have a comfortable shopping process.

Through error marketing, we can make up for the lack of service, make customers trust the store and have intangible customer assets. By respecting marketing, customers can get the proper respect in every shopping process, find the sense of "home at home", shorten the distance between shops and customers through network marketing, realize the promise of "service to home", and facilitate more customers, so as to achieve the goal of improving customer satisfaction.

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To understand the company's annual market development plan, we should understand the following aspects: increasing the number of shops; expanding the number of single stores; improving the growth rate of single stores; discount promotion, gift giving, VIP customer management plan, regional orientation plan, price adjustment plan, advertising and media publicity plan, and last year's quarterly data.

What we need to do is not wait while we are doing the new season product design, but we should keep abreast of the ideas and progress of the fashion designers at the same time. At the same time, we will launch a new terminal display plan.

There are many kinds of fabric orders in each season, and sometimes more than one hundred kinds. In addition, the composition of the fabric, the quantity of order, the date of arrival, the direction of the design of the fabric are all the information we must master.

It is impossible for us to remember all this information solely by our minds, and we can not distinguish them from colors and patterns. We should communicate with other departments in accordance with the company's unified numbering to improve work efficiency and avoid unnecessary troubles.

With this information, the fabric market, the fabric and clothing, and the general layout and conception of the store came into being.

In the process of display planning, there is a very important procedure, that is, to integrate color system with hundreds of fabrics.

Do fashion designers not have a color scheme in fashion design? Yes, fashion designers will have a set of color schemes when designing clothes, but there is only one set.

Only one matching scheme is far from enough, because the fashion designer's collocation scheme is not always able to deal with the actual situation of all stores, and is not necessarily recognized by the market.


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