Clothing Shopping Guide Can Not Enter The "Forced Service" Misunderstanding
Shopping guides are extremely enthusiastic when they recommend clothes to their customers. In fact, this is not a wise move. Such excessive enthusiasm will scare the customers away. So, how should the shopping guide do? How can we guide customers to walk into the fitting room voluntarily so as to increase turnover?
When purchasing a customer, a shopping guide often says such a recommendation: "like it, you can try it on." Or "this is our new model. Welcome to try it on." In fact, these languages can not play a real role in promoting sales. Since these words are not safe, how do they know how customers like it? If salesmen recommend it when they don't know if they really like it, the customer will think, "what shall I try on?" or "who says I have to wear your new model? This new model is suitable for me."
Of course, some shopping guides will not very abruptly require customers to try them on, they will take some strategies. For example, they would say, "Miss, you really have a good eye. This dress is the hottest one we sell this week, selling five or six pieces a day. With your figure, I believe you will have a good effect after wearing it. Here, there is a fitting room. Please follow me to try it on and see how it works. " Do not wait for an answer to take clothes to take the initiative to guide customers to the fitting room, especially when faced with hesitant customers.
In fact, such a Recommend There is also a problem. The sales guide of this clothing guide is urgent. Because here, shopping guide has a strong guide to customers trying to wear, and this strong guidance is very strong. Because the staff at the front end understand that sales are successful. Try on clothes It has a lot to do with it. In view of this, the shopping guide will be very urgent, regardless of the circumstances to guide the try on, which is likely to cause customers' antipathy. Just imagine, if you are a customer, when you encounter the salesperson in the sales process, the language gives people the feeling is aggressive, do you feel very disgusted?
Shopping guide is recommended customer When trying on clothes, customers are unwilling to adopt the advice of shopping guide. Under such a sales scenario, the specific level of "no refuses" should be felt on the spot by the shopping guide. If customers are very firm, they are unwilling to accept the advice of trying to buy clothes, so do not force customers.
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