Online Shopping To Buy Fake Nike Shoes &Nbsp; Consumer Rights Protection Difficult

Bought a pair of genuine Nike shoes on Taobao. When you get your hands, the sponge is exposed, and the workmanship is very rough.

Nanjing citizen Xiao Wei (a pseudonym) therefore suspects that the shoes are counterfeit. After contacting with the merchant, the businessman indicates that if a false one loses three, legal proof must be provided.

Small Wei to the quality supervision department asked, detection fee is shocking, to two thousand.

Xiao Wei went to Taobao to complain. Taobao also asked him to provide Nike's proof.

Xiao Wei had no choice but to complain to this newspaper.

The reporter contacted Taobao customer service and the seller of shoes, and found that the solution they gave was still impossible for Xiao Wei.

"Genuine" Nike is too rough.

Xiao Wei told reporters that when he was introduced by a friend, he found it on Taobao.

Xiao Wei suggested that

How to prove "

The reporter then contacted Taobao customer service and reflected the situation of Xiao Wei to the operator.

The operator told reporters that Xiao Wei could take the business invoices and shoes to identify any Nike franchised store in Nanjing. As long as Nike issued a sealed document to prove that Xiao Wei's shoes were fake, they could handle them according to the regulations.

The reporter then gave the reply to Taobao customer service to Xiao Wei. Xiao Wei replied that these businesses on the Internet did not provide invoices at all, and he went to the Nike store to see the shoes. The other side said that even if the shoes were fake, they could not issue a written statement containing the official seal, for the reason was "do not want to stir up trouble."

Xiao Wei said he could use all the channels he could think of, but there was no way to think about it.

The reporter then contacted Xiao Fang's mobile phone number and contacted the operator of "Jie Chen sports franchise store".

The reporter told her that Xiao Wei now requested Ms. Fang to issue a certificate of authorization from Nike, proving that the goods they sell are genuine goods.

Ms. Fang said that they had documents to prove that the reporter immediately pmitted Ms. Fang's words to Xiao Wei.

However, Xiao Wei told reporters after Ms. Fang contacted that Ms. Fang said that their supporting documents were only provided to Taobao. They never mentioned the supply of individuals.

"They said that the certificate of real goods was given to Taobao, and Taobao asked me to prove it by myself, proving that they are fake, which is very puzzling."

Online shopping is not easy to safeguard rights.

Reporters learned that Xiaowei's experience is not uncommon, and many netizens have had similar experiences.

Netizens @Cubideng said that many of the promises on the Internet are not very reliable. If you take the counter inspection, no one will give you any verification.

He regrets, "the regulation of network trade is really too difficult. I urge you to say that no eye piercing goods are more capable than thirty, and the determination to return the goods with the postage concede is not necessary."

Senior Buyer Xiao Liu also told reporters that shoes and clothes, such as electronic products, he never bought online, because the risk is too great, and some things to buy hands only to find that the difference between physical objects and sample pictures is no more than one hundred and eight thousand li.

He believes that the key is not to be cheap, otherwise it is easy to buy fake goods.

In this regard, Xiaowei also admitted that he really had the mentality of being cheap but he thought that cheap money was a normal mentality. If he could buy a better product at a cheaper price, who would not like to go? If people did not have the mentality of being cheap and cheap, businesses would not have to discount sales promotions.

"This pair of shoes is the same. I think it was a long time ago. It's normal to have half a discount, but I don't think it's so big after I found it."

Xiao Wei believes that cheap money does not mean that he should buy fake products.

If the shopkeeper clearly tells himself that this is a fake, he has nothing to say, but the shop owner tagged himself as the real product on the website. This is another story. Before yesterday's afternoon, the reporter contacted Xiao Wei again, and learned that Taobao and seller still did not give him a satisfactory answer.

Xiao Wei told reporters that his money has not moved to the Alipay account yet, and the reason why he has not reached an agreement with the seller is that the seller has certain authority for the money in the account. If he returns the goods, he can deduct the freight from the account. He thinks that the other party is selling the fake goods, and is not entitled to pay the pportation fee.