Behavior Is A Language That Does Not Speak.

    举止是一种不说话的“语言”，它真实地反映了一个人的素质、受教育的水平及能够被人信任的程度。

The reception personnel should be loose, straight, graceful, dignified, generous, energetic, confident and positive. Don't be too casual. You can't pick up your neck, slump your waist, shrug your shoulders, bend your legs, shake your feet or put your hands in your pockets.

Sitting like a clock, do not lean forward, backward, crooked, and high legged.

Walk like the wind, gait should be coordinated, steady, relaxed and agile, avoid the eight characters and the eight characters, do not stoop, tilt the shoulders, shake the arms, twist the waist, set the buttocks, look left and right.

    手势不宜单调重复，打招呼、致意、告别、欢呼、鼓掌都要注意力度大小、速度快慢、时间长短，不可过度，尤其不要当众搔头皮、掏耳朵、抠鼻孔、剔牙、咬指甲、挖鼻屎、搓泥垢、打哈欠、修指甲、揉衣角。咳嗽、吐痰、打喷嚏都要避免大声，更不能正面对人。向人致意、鞠躬、介绍、递物、接物都要诚心诚意，表情和蔼可亲，神情专注。