Communication Skills
Case study of communication skills
Personnel involved
Supervisor: manager Chen, finance department. Subordinate: finance department staff pony and sales staff Xiao Li.
Case scenario:
The general manager of the finance department always asks the staff to eat a meal every month. One day, he goes to the lounge and calls the staff pony and notifies the other people to eat at night. When he approached the lounge, Mr. Chen heard someone in the lounge talking. He looked through the door and saw that the pony and sales clerk Xiao Li was in it. Xiao Li said to the little horse, "your manager Chen is very concerned about you. I see he often asks you. Let's eat. " "Come on." The little horse disdained to say, "he is so skilled that he has a lot of things to do, and he doesn't do anything that we really need his care and help. When you take the training course of the last company, everyone knows that if you can take up the training course, your working ability will be greatly improved and your chances of promotion will be greatly increased. A few of us wanted to go, but Chen didn't notice anything, nor did he actively fight for us. The department took the lead. I really doubt whether he really cares about us. " "Don't be unhappy." Xiao Li said, "go and eat." Manager Chen was forced to hide himself into his office.
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