Notice Of The State Administration Of Taxation On Strengthening Tax Services During The Olympic Games And Paralympic Games

The state taxation bureaus and local taxation bureaus of all provinces, autonomous regions, municipalities directly under the central government and cities under separate planning shall:

In order to implement the relevant requirements of the CPC Central Committee and the State Council for the 2008 Beijing Olympic Games and Paralympic Games, we will create a favorable tax environment for the successful hosting of the twenty-ninth Olympic Games and the thirteenth Paralympic Games.

First, unify thoughts and raise awareness.

The successful hosting of the Olympic Games is a hundred years' expectation of the Chinese nation and a solemn promise made by our country to the international community.

Tax authorities at all levels should attach great importance to firmly establishing the overall situation of "supporting the Olympic Games and serving the Olympic Games".

The national and local taxation bureaus, organized and co sponsored by the Olympic and Paralympic Games, shall set up a special leading group to organize the tax service and safety guarantee work during the Olympic Games and Paralympic Games, strengthen the civility and etiquette education of the window service personnel such as tax service hall, maintain good looks, and establish a good image of the tax authorities, making positive contributions to the success of the Olympic Games.

Two, take measures and pay attention to effectiveness.

(1) conscientiously implement the requirements of tax publicity.

Through various tax channels such as tax websites, tax service offices and news media, various regions should publicize the preferential tax policies related to the Olympic Games in a variety of forms, publicize various working systems, service processes and standards, and enhance pparency.

In order to ensure the smooth channel and create a good atmosphere, we should add the Olympic plate or the Olympic special line in the tax website and the 12366 tax service hotline.

(two) provide convenient services for taxpayers.

We should do a good job in tax policy propaganda, consultation and counselling work for taxpayers (suppliers, sponsors, franchisers, etc.) involved in the Olympic Games, provide diversified and personalized services, and introduce various services including priority service, on-site service, reservation service, delay service, reminder service and so on.

Conditional tax authorities can add Olympic green channel, barrier free service access or full time service window to the tax service office, simplify the process, shorten the time limit and improve efficiency.

We should actively create conditions to carry out bilingual services and barrier free volunteer service during the Olympic Games and Paralympic Games, so as to provide fast, efficient and civilized services for taxpayers, and ensure that related issues related to Olympic tax payment can be resolved in a timely manner.

(three) create good window unit image.

The tax service office should keep the environment clean, clear and orderly, and the staff of the tax service hall should dress neatly, have a generous appearance, be friendly in reception, be polite in language, proficient in business and efficient in doing things.

Three, improve the mechanism and make contingency plans well.

The opening ceremony of the twenty-ninth Olympic Games and the thirteenth Paralympic Games is in the tax declaration period in August and September respectively. Tax authorities at all levels should attach great importance to the work of tax news gathering, collection services, information network operation safety, emergency handling, etc., to formulate emergency response plans, and carry out necessary exercises to ensure safety.

The tax authorities at all levels should further implement the systems in accordance with the requirements of the State Administration of Taxation on solving the problem of queuing up congestion in the tax service department ([2005]161), conduct tax services in a civilized and efficient manner, investigate potential safety risks, and formulate disposition plans so as to avoid queuing congestion in the tax service hall.

All localities should work out the plan according to the notification requirements, pay close attention to the implementation, and carry out the work and the unexpected events during the Olympic Games and Paralympic Games, and report them to the General Administration of Taxation in a timely manner.

State Administration of Taxation

June 27th, two, eight